Job Description
Key responsibilties Conduct exit calls with resigning employees in a timely and structured manner
Capture accurate reasons for exit and overall employee experience feedback
Ensure professional, empathetic, and confidential communication during calls
Document and update exit feedback correctly in HRMS / tracking systems
Share recurring themes, trends, and critical insights with HR stakeholders
Job Purpose To conduct structured and empathetic exit calls with departing employees, capturing accurate feedback on their experience and reasons for exit. The role supports HR in identifying trends and insights to improve retention, employee engagement, and organizational practices.
