Field Trainer- Purplle Stores & EBOs On-site In Office
Qualifications: Any Graduation
Years of Experience: 4 + years of on-floor hands-on retail training
About The Role
- As a field trainer you will be aligned with our on-ground retail sales & Ops teams to monitor and deliver on common objectives through diligently following the training path that has been charted centrally and fully participate in executing the Learning and Development activities for our Beauty advisors and ASM/ SMs Fully participate in developing and delivering training material for beauty products- Makeup, Skincare, fragrances and accessories, focusing on product knowledge, selling techniques, and brand values.
- Facilitating engaging classes, identifying areas of improvement and opportunities for the learner, evaluating skills and attending to the learner's challenges, organizing training materials and scheduling training sessions, and submitting timely reports to the management on progress.
- Manage training schedules and curriculum based on the specific needs of the retail region. Analyze data and generate reports on training effectiveness, completion rates, and user engagement.
- Increase the participation of line managers for building a strong training culture. and maximum participation through coordination efficiency
Role Description
- Maintain a positive working relationship with cross functional teams.
- Uphold the company & brand image of professionalism.
- Participate in developing, organizing and updating for all store frontend roles in the retail function - Training Manuals, multimedia visual aids, and other educational materials.
- Conduct soft skills & product refresher training
- Adhere to the training calendar and schedules
- Participate in Train-The-Trainer to up-skill oneself as per the needs of the business
- Impart grooming and etiquette sessions
- Train BAs on their KRA
- On-the-job training for new hires
- Evaluate BA performance and the effectiveness of training programs, providing recommendations for improvement.
- Adherence to MIS & SOP's, Training Trackers performance Trackers etc.
Must Have
- Strong knowledge of the beauty and wellness industry
- Background in training/ content development and learning administrative role Collaboration and interpersonal skills
- Work well within a team environment
- English language proficiency required
- Passion for customer service
- Planning & Organizing skills
- Problem-solving skills
- Process-orientation
- Basic data collation knowledge through programs such as MS/ Excel
- Ability to prioritize conflicting requirements
- Time management skills
About Company
Founded in 2011, Purplle has emerged as one of India's premier omnichannel beauty destinations, redefining the way millions shop for beauty. With 1,000+ brands, 60,000+ products, and over 7 million monthly active users, Purplle has built a powerhouse platform that seamlessly blends online and offline experiences.
Expanding its footprint in 2022, Purplle introduced 6,000+ offline touchpoints and launched 8 exclusive stores, strengthening its presence beyond digital. Beyond hosting third-party brands, Purplle has successfully scaled its own D2C powerhousesFACES CANADA, Good Vibes, Carmesi, Purplle, and NY Baeoffering trend-driven, high-quality beauty essentials.
What sets Purplle apart is its technology driven hyper-personalized shopping experience. By curating detailed user personas, enabling virtual makeup trials, and delivering tailored product recommendations based on personality, search intent, and purchase behavior, Purplle ensures a unique, customer-first approach.
In 2022, Purplle achieved unicorn status, becoming India's 102nd unicorn, backed by an esteemed group of investors including ADIA, Kedaara, Premji Invest, Sequoia Capital India, JSW Ventures, Goldman Sachs, Verlinvest, Blume Ventures, and Paramark Ventures.
With a 3,000+ strong team and an unstoppable vision, Purplle is set to lead the charge in India's booming beauty landscape, revolutionizing the way the nation experiences beauty.
