Executive - Customer Engagement

Max Life Insurance Company Limited is looking for Executive - Customer Engagement to join our dynamic team and embark on a rewarding career journey

• Develop and implement strategies to enhance customer engagement and satisfaction.
• Address and resolve customer inquiries and complaints promptly.
• Conduct customer feedback surveys and analyze results to identify areas for improvement.
• Collaborate with marketing and sales teams to create engaging customer experiences.
• Maintain detailed records of customer interactions and feedback.
• Prepare and present reports on customer engagement activities.

Role: Customer Success - Other

Industry Type: Insurance

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education

UG: Any Graduate

PG: Any Postgraduate