As a Vendor Manager, you will be responsible for onboarding home painting contractors on Livspace platform. You will build and manage relationship with contractors in respective cities.
- Manage contractor partner bandwidth.
- Monitor SLAs and solve customer escalations by working with contractors.
- Coordinate with vendors.
- Negotiate contracts.
- Follow-up on operational progress in the respective locations.
- Monitor SLA
- Resolve Customer queries and manage escalations
Job Requirement:
- BE/BTech/Graduate from top tier institutes.
- 1 to 2 years of vendor management experience in home painting/interiors category.
- Well versed with local language.
- Knowledge of basic negotiation and operations skills.
- Prior experience working for online platforms preferred.
