Executive - Agency Business Associates

Position Title

Assistant Manager Agency Business Associates

Department

Business Associate Model

Level/ Band

301

Direct Reporting

BAM In-Charge / Location Head / Cluster Head

Supervises

BAs and Advisors

Geographic Area Covered

Defined branch

Internal Stakeholders

Business Associates and Advisors

Agency Sales Training

Branch Operations

Distribution Operations

Organization Process

Key Contributions

Frequency

BA Management

. Recruit Direct PBAs, identify and create PBAs from existing advisor base

. Develop BAs through coaching, training, team management and support, etc.

. Drive BAs to recruit advisors in their team, make them active on business month-on-month, drive higher case rate per active advisor and case size to achieve business targets

. Provide operational support to BAs in terms of business submission, issuance, pending resolve, new advisor licensing, etc.

. Plan, Monitor and Review BAs on a regular basis - to drive their team Activity, Case Rate and Case Size

. Ensure that the BAs are meeting their team targets and improving their performance and earnings consistantly

. Ensure that A&H & Pension targets are met through a healthy product mix

. Daily

Recruitment of new advisors through Business Associates

. Work with BAs to drive recruitment of new advisors

. Undertake activities like Career Opportunity Presentations and other footfall activities to drive recruitment

. Provide support to BAs to organize COPs & other events as required

. Follow the Recruitment process as laid down by the company for recruitment of new agents - to ensure both quality and quantity of recruitment

. Daily

Ensure BA and Advisors progress towards higher career levels

. Help the BA develop more leaders in his direct and indirect teams, and thus progress onto higher career levels

. Help the BA in developing agents in direct and indirect teams to enable them to move to higher career levels and thus earn more

. Coach and mentor the BAs to develop the right knowledge and skills

. Daily

Persistency

. Ensure good quality business to achieve the required persistency standards.

. Monitor collection of modal FYP and Renewal premiums

. Daily

Ensure Compliance

. Ensure compliance to internal sales process & other compliance standards

. Daily

MIS & Reporting

. Maintain required trackers & reports to be submitted to various stakeholders

. Daily

Technical

. Finance / Insurance industry awareness

. Problem solving skills

• Peer level co-ordination

Behavioral

Level 1

Level 2

Level 3

Interpersonal skills

ü

Communication skills

ü

Creative thinking skills

ü

Supervising/Leadership skills

ü

Teamwork Skills

ü

Influencing skills

ü

Relationship Building skills

ü

Decision making skills

ü

Essential

Desired

Qualification

Graduate

PG / MBA

Experience

5-7 years