EPIC Certified Senior Consultant (Hyderabad, Bengaluru, Chennai, Pune)

Artificial Intelligence & Engineering

AI & Engineering leverages cutting-edge engineering capabilities to help build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These insights are powered by engineering for business advantage, helping transform mission-critical operations.

Join our AI & Engineering team to help transform technology platforms, driving innovation, and help make a significant impact on our clients achievements. You'll work alongside talented professionals reimagining and re-engineering operations and processes that could be critical to businesses

As a Senior Consultant, Managed Services at Deloitte Consulting, you will design, develop, and deploy enterprise-scale technology solutions that support mission-critical healthcare operations. In this role, you will work across the full delivery lifecycle, including solution design, configuration, planning, execution, quality review, and deployment coordination. You will collaborate with cross-functional and global teams to translate business and functional requirements into scalable outcomes, while guiding junior practitioners and helping drive consistent delivery standards.

Work you'll do

As a Senior Consultant, Managed Services on the AI & Engineering team, you will be responsible for:

• Collaborating with business stakeholders, functional analysts, and cross-functional teams to gather requirements and assess impacts to business and technical architecture

• Preparing technical designs, clarifying functional and technical requirements, and resolving design ambiguities to support solution delivery

• Configuring, building, and deploying solutions in electronic health record platforms in alignment with established standards, templates, and quality processes

• Leading agile delivery activities, managing deliverables, facilitating scrum ceremonies, and reporting status, risks, and progress metrics to leadership

• Reviewing deliverables, performing root cause analysis for incidents, and providing technical guidance to support quality and operational stability

The team

You will play a key role in developing verticalized solutions tailored to the unique needs of each client's sector, transforming how organizations sell products, deliver services, drive growth, and sustain mission-critical operations. By leveraging your business expertise and advanced technology, you will help ensure every solution is seamlessly integrated with Industry Advantage and aligned with sector-specific requirements. With your focus on innovation and measurable value, you will empower clients to achieve strategic objectives, enhance operational efficiency, and stay competitive in a rapidly evolving marketplace by addressing core business challenges and opportunities across industries.

Location:

• Bengaluru / Hyderabad / Chennai / Pune

Shift Timings:

• 2 PM to 11 PM IST

Qualifications

Required:

• 6-10 years of experience supporting Epic platforms

• Experience with Epic configuration changes and system builds in electronic health record platforms

• Experience supporting US healthcare workflows

• Experience working in Agile and waterfall delivery models and using project delivery tools

• Experience estimating work effort and managing deliverables against service level agreement requirements

• Experience performing incident problem management activities, including root cause analysis

• Certification in at least one Epic module across Clinical, Revenue Cycle, or Technical areas, such as ClinDoc, OpTime, ASAP/Orders, Ambulatory, Resolute PB/HB, or Grand Central

Preferred:

• Experience following engagement-specific project delivery processes

• Experience creating application documentation and change management documentation

• Experience developing automation templates or scripts for development or operational tasks

• Advanced certifications in US healthcare

Education Qualification:

• Bachelor of Engineering, Bachelor of Technology, Master of Computer Applications, or Master of Science in Computer Science, or equivalent