Role Summary
We are seeking a skilled
Hardware & Network Engineer with RF expertise (CRE preferred) to support
end-to-end infrastructure and RFID deployments across jewellery retail showrooms and warehouses.
This role is critical to ensuring
seamless billing operations, accurate RFID-based inventory tracking (gold/diamond), and reliable network performance integrated with ERP systems.
Key Responsibilities
- Jewellery Store Infrastructure Deployment
- Execute end-to-end IT infrastructure setup for jewellery showrooms, including POS systems, billing counters, barcode/RFID devices, and back-office systems.
- Validate store readiness checklist before ERP go-live (network, hardware, RFID, billing flow).
- Ensure proper functioning of weighing scale integrations, barcode printers, scanners, and billing systems.
- Maintain documentation of store layouts, device mapping, and connectivity diagrams.
- Network Configuration & Multi-Store Connectivity
- Configure and manage LAN/WAN networks across multiple showroom locations and head office.
- Implement VLAN segmentation (billing, RFID, admin, guest networks).
- Plan and maintain structured IP addressing schemes for scalability.
- Ensure high availability and low latency for real-time ERP transactions (billing, stock updates, gold rate sync).
- Troubleshoot issues impacting live billing or ERP performance.
- RF Engineering & Wireless Optimization (Retail Focus)
- Conduct RF site surveys in showroom environments with glass counters, metal interference (gold displays), and dense layouts.
- Optimize Wi-Fi coverage (2.4 GHz / 5 GHz) for uninterrupted POS and handheld device usage.
- Identify and mitigate RF interference caused by metal fixtures, lighting, and electronic devices.
- Ensure stable wireless connectivity for RFID readers, handhelds, and POS systems.
- RFID Infrastructure Deployment (Jewellery Use Case)
- Deploy and configure RFID readers, antennas, handheld scanners, and tagging systems for jewellery items.
- Ensure high read accuracy for tagged items (gold, diamond, silver) across display and vault areas.
- Troubleshoot issues like missed reads, cross-reads, and antenna calibration errors.
- Support RFID-based stock audits, cycle counts, and real-time inventory tracking.
- Ensure seamless integration with ERP for stock synchronization.
- Security & Connectivity
- Assist in configuring firewalls and VPN connectivity for secure communication between stores and head office.
- Ensure secure handling of billing data and financial transactions.
- Support implementation of basic network security and access controls.
- ERP & Implementation Support
- Work closely with ERP implementation teams during store go-live and rollout phases.
- Ensure smooth integration between hardware, network, RFID, and ERP systems.
- Provide immediate support for issues affecting billing, stock, or customer transactions.
- Documentation & Compliance
- Maintain detailed documentation of network diagrams, RF layouts, RFID setups, and configurations.
- Follow standardized deployment checklists and SOPs for jewellery retail environments.
- Maintain logs for issues, resolutions, and infrastructure changes.
Success Metrics (KPIs)
- Zero infrastructure or RFID failures during store go-live
- 99%+ uptime for billing, RFID, and ERP systems
- High RFID read accuracy (near 100%) during audits
- Minimal network-related disruptions impacting sales
- Complete and accurate documentation for all store deployments
Required Qualifications & Skills
- 2–5 years of experience in networking, hardware deployment, or RF engineering
- Strong understanding of TCP/IP, VLANs, subnetting, and troubleshooting
- Hands-on experience with routers, switches, and wireless access points
- Basic to intermediate knowledge of RF concepts (signal strength, interference, frequency bands)
- Experience in handling POS systems and retail IT infrastructure
Preferred Qualifications
- Certified RF Engineer (CRE) or equivalent certification
- Experience with RFID deployments (retail/jewellery/apparel)
- Exposure to multi-store retail environments
- Basic firewall knowledge (Fortinet, Sophos, MikroTik, etc.)
Preferred Domain Experience
- Jewellery retail operations (gold/diamond inventory handling)
- Understanding of RFID tagging for high-value items
- Familiarity with weight-based billing and stock tracking systems
Soft Skills
- Strong troubleshooting and analytical thinking
- Ability to work in live retail environments under pressure
- Good communication and coordination with store teams
- Attention to detail in deployment and documentation
Education
- Diploma / Bachelor's in Electronics, Telecommunications, IT, or related field
Career Progression Path
Hardware & Network Engineer (Jewellery Retail)
→
Senior RF / Network Engineer
→
RF & Retail Technology Specialist
→
Infrastructure Lead (Retail / Jewellery Domain)
Work Environment
- Field-intensive role with frequent showroom and warehouse visits
- Travel required for store deployments and audits
- Fast-paced environment with direct impact on live sales and operations
