Location: Rohini, New Delhi. In-Office
Salary: 25,000 40,000 per month (based on experience & performance)
Employment Type: Full-Time
About the Role
We're looking for a proactive, social, and highly responsive individual to manage and grow our presence across leading e-commerce marketplaces such as Amazon, Flipkart, and Meesho.
This role is perfect for someone who enjoys solving problems, coordinating across teams, and ensuring that the sales pipeline runs smoothly. You'll play a key role in day-to-day marketplace operations, handling escalations and enabling consistent sales performance.
Key Responsibilities
- Manage seller dashboards on Amazon, Flipkart, and Meesho.
- Handle order processing, returns, cancellations, and escalations.
- Resolve customer and platform queries efficiently.
- Coordinate with internal teams to fix listing, pricing, or operational issues.
- Ensure smooth flow of orders to support the sales pipeline.
- Track issues and proactively prevent repeat problems.
- Maintain platform hygiene (SLAs, ratings, compliance, account health).
- Assist in improving operational efficiency and conversion readiness.
What We're Looking For
- Proactive and solution-oriented mindset.
- Strong communication and coordination skills.
- Comfortable working with online platforms and dashboards.
- Social, approachable, and responsive personality.
- Ability to manage multiple tasks without losing accuracy.
- Prior experience in e-commerce or marketplace operations is a plus (but not mandatory for the right attitude).
Why Join Us
- Relaxed & supportive work environment
- Monthly paid holidays
- Frequent appraisals and fast-track promotions
- Direct exposure to major e-commerce platforms
- Clear growth path to Marketplace Manager / E-commerce Lead
- A team that values initiative and ideasnot micromanagement
Who Should Apply
If you enjoy taking ownership, solving problems, and being at the center of operations that directly impact revenuethis role is for you.