Job Title: E-commerce Manager
Location: Bengaluru
Industry: Gifting
About the Role
We are looking for an energetic and detail-oriented E-commerce Manager to manage our online sales channels, product listings, and digital growth for our gifting brand. The ideal candidate will have hands-on experience in handling e-commerce operations, managing marketplaces, coordinating with design and logistics teams, and driving online sales through data-driven decisions.
Key Responsibilities
- Manage and update product listings across company website and online marketplaces (Amazon, Flipkart, etc.).
- Ensure listings include accurate product titles, descriptions, pricing, images, and SEO-friendly keywords.
- Coordinate with design, production, and logistics teams to ensure stock availability, order fulfillment, and timely delivery.
- Plan and execute seasonal campaigns, offers, and new product launches in coordination with the marketing team.
- Monitor daily sales performance, conversion rates, and website traffic, and share regular reports.
- Analyze customer feedback, returns, and reviews to suggest improvements in products or service.
- Stay updated on competitor listings, pricing, and promotions to maintain a competitive edge.
- Work closely with marketing for email, social media, and paid ad campaigns to boost sales.
- Ensure consistent brand presentation and product experience across all online platforms.
Skills & Qualifications
- Education: Bachelor's Degree in Marketing, Business Administration, or related field. (MBA preferred)
- Experience: 34 years of experience managing e-commerce operations, preferably in gifting, lifestyle, or consumer goods sector.
- Technical Skills:
- Hands-on experience with Amazon Seller Central / Flipkart Seller Hub / Shopify / WooCommerce.
- Strong knowledge of Excel, analytics tools, and marketplace dashboards.
- Understanding of SEO, PPC campaigns, and digital marketing basics.
- Soft Skills:
- Excellent communication, coordination, and organizational skills.
- Analytical mindset and ability to work under deadlines.
- Strong attention to detail and ownership attitude.
