- Responsible for providing clients with access to electronic liquidity on Multi Dealer Platforms and Nomura Live (Nomura's FX trading platform). This involves daily interaction with sales and trading.
- Handling configuration of onboarding clients to trade with Nomura on electronic platforms- acting as the central point of contact for key institutional clients.
- First line customer support for clients requiring assistance with electronic trading. Partnering with sales, trading and technology to resolve client issues.
Key objectives critical to success:
- Ensuring that Nomura s eFX clients are granted electronic trading access in accordance with agreed procedures and policies in a seamless and efficient fashion - putting the client s experience first.
- Providing the eFX business and clients with real time support to facilitate a first class trading experience for the client.
- Build strong relationships with external and internal stakeholders to maintain an optimal operating model
Mind Set:
- Mandatory Desired Domain
- Minimum 2/3 years of experience working within markets.
- Knowledge of OTC and Cash FX products and markets is desirable - as is exposure to electronic trading.
- Experience in a markets client service role is preferential.
- Ability to manage multiple stakeholders and interact with all levels of individuals in the business.
- Understanding of Global markets and electronic FX business
- Ability to multi task and work in a high pressure environment is critical.
- Excellent team work and communication skills.
- Advanced excel skills are advantageous.
- Hands-on on any basic electronic application.
