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TRUGlobal

Director Program Management Office

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Job Description

Job Title: PMO Director / PMO Head — IT Services

Location: M.G. Road, Banglore (5 days - WFO)

Role Type: Leadership | Portfolio & Program Governance | Delivery & Execution Excellence

About the role

We're looking for a PMO leader with a strong technology/program governance foundation (not a pure Service Delivery profile) to drive enterprise-level Delivery & Execution Excellence across our IT Services portfolio.

If you've led IT Services PMO / Portfolio PMO / Program Governance and can translate delivery performance into CXO-ready executive insights, this role is for you.

What you'll own

  • IT Services PMO governance across T&M + Managed Services portfolios
  • Portfolio & Program Governance: operating cadence, stage gates, risk/issue dependency management, steering governance
  • Delivery & Execution Excellence: predictability, standardization, performance rhythm (WBR/MBR)
  • Executive summaries for CXO: clear narrative, decisions needed, risk & financial movement
  • PMO Operating Model & Tools: define/strengthen the model, tooling and adoption
  • Reporting / Dashboards / Insights (weekly & monthly): actionable insights, not just status
  • Financial + Resource Management: revenue forecasting, margins, utilization/capacity planning
  • KPI / OKR frameworks: definition, instrumentation, and performance tracking
  • Stakeholder leadership: influence delivery, finance, sales, and senior client stakeholders

What we're looking for

  • Leadership experience in IT Services PMO (PMO Manager/Head/Director, Portfolio PMO, Program Governance, Delivery Excellence)
  • Strong understanding of commercial constructs: T&M, Managed Services, forecasting, margin drivers, delivery KPIs
  • Proven ability to create executive-level reporting and run governance forums (WBR/MBR/QBR inputs)
  • Hands-on comfort with PMO/tooling ecosystems (examples): Power BI/Tableau, Jira/Azure DevOps, MS Project / PPM tools, PSA/finance interfaces
  • Excellent stakeholder management across CXO / BU leadership / client steering committees

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About Company

Job ID: 145773431

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