Digital Network - Administrator

Role Responsibilities:

• Oversee the management and execution of network technology initiatives, ensuring successful technology rollouts and team readiness.
• Troubleshoot network issues, referring to KEDBs and knowledge bases to resolve known or repetitive issues.
• Escalate unresolved issues to L3 Network SMEs, supporting the process and coordinating with third-party vendors when necessary.
• Ensure process compliance by tracking and updating tickets, preparing shift handover reports, and maintaining SLA adherence.

Job Requirements:

• B.Sc in Chemistry or related field; postgraduate qualification is a plus.
• Certifications like CCNA, F5 Certified Admin, Riverbed RCSA-W, ZIA Admin, or Prisma SD-WAN are desirable.
• Proficiency in network administration, security management, WAN optimization, and troubleshooting.
• Strong communication and process management skills for effective coordination with vendors and internal teams.