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Desktop Support Engineer
thinkpod hr solutions private limited

Desktop Support Engineer

thinkpod hr solutions private limited
1-3 Years
Early Applicant
  • Posted 16 hours ago
  • Be among the first 10 applicants

Job Description

We are hiring for Desktop Support Engineer - L2 - Voice support for United States region. Night shift Included

Excellent spoken English required Salary upto 6.5 LPA

Minimum 1 years experience in Global Service Desk/ Desktop support role -International Voice support experience required

Essential Duties And Responsibilities

  • Managing the Desktop/Laptop/network Device and Servers
  • Managing the monthly windows patches
  • Managing antivirus and network devices
  • Backup management (daily/weekly/monthly)
  • Prepare and maintaining Audit related infra documents (ISMS)
  • Coordinating with vendor till closure.
  • Email messaging - MS Outlook.
  • Domain basic knowledge.
  • MFA and Application Basic troubleshooting.
  • Experience in handling critical VIP users.
  • Remote technical support hands on.
  • Desktop Network troubleshooting skill level 2 mandate.
  • Asset management and IMAC process awareness.
  • Windows Operating system.
  • Ticketing tool knowledge.
  • Office 365.
  • Strong communication skills.
  • Good analytic strategic thinking.

This job is provided by Shine.com

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It Support
Employment Type:
Full time

Key Skills

Ms Outlook
Voice support
Windows Operating System

Ticketing tool knowledge

Remote technical support

Backup Management
Network Troubleshooting
Desktop support
Asset Management
Office 365
Last Updated: 30-09-2026 05:17:18 AM

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