Networking Concepts, Switches and routers, Microsoft Teams, Network cabling and patching, Console cables, Basic network troubleshooting, LAN and IP addressing, Hands Feet Support, Connectivity testing

Servicenow, Crestron, Intune, Office 365, Itil, Microsoft 365, Vpn, Azure Ad, Cisco, Azure, SCCM, Windows 10, telephony systems, VIP Executive Desktop Support, MFA, Autopilot, Active Directory, Endpoint Manager

Networking, Switches, Dns, Office 365, DHCP, Vpn, Windows 10, Tokens, Routers, Citrix, Group Policy, Firewalls, backup tools, Hotspots, ManageEngine Desktop Central, Windows 365, virtual desktop administration, Cisco AnyConnect, Microsoft Entra ID, Windows Autopilot, Ip, Active Directory, CrowdStrike, MDM policies, Microsoft Endpoint Manager Intune, endpoint security practices, WiFi

Remote Support, Desktop Support, Outlook Configuration, Windows Application

Os Installation, Desktop Support, Desktop Troubleshooting, Windows Installation

Ticket handling end-user support, Basic networking knowledge LAN IP Wi-Fi, Desktop Laptop hardware software troubleshooting, Windows OS installation configuration support, Printer scanner peripheral support

remote user support , password resets , Software Installations, Windows 10, Office 365, Vpn, Data Security, Patch Management, Remote Desktop tools, hardware upgrades, Active Directory, L1 L2 technical support