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Desktop Support Engineer
thinkpod hr solutions private limited

Desktop Support Engineer

thinkpod hr solutions private limited
1-3 Years
Not Disclosed
Early Applicant
  • Posted 7 days ago
  • Be among the first 50 applicants

Job Description

We are hiring for Desktop Support Engineer - L2 - Voice support for United States region. Night shift Included

Excellent spoken English required Salary upto 6.5 LPA

Minimum 1 years experience in Global Service Desk/ Desktop support role -International Voice support experience required

Essential Duties And Responsibilities

  • Managing the Desktop/Laptop/network Device and Servers
  • Managing the monthly windows patches
  • Managing antivirus and network devices
  • Backup management (daily/weekly/monthly)
  • Prepare and maintaining Audit related infra documents (ISMS)
  • Coordinating with vendor till closure.
  • Email messaging - MS Outlook.
  • Domain basic knowledge.
  • MFA and Application Basic troubleshooting.
  • Experience in handling critical VIP users.
  • Remote technical support hands on.
  • Desktop Network troubleshooting skill level 2 mandate.
  • Asset management and IMAC process awareness.
  • Windows Operating system.
  • Ticketing tool knowledge.
  • Office 365.
  • Strong communication skills.
  • Good analytic strategic thinking.

This job is provided by Shine.com

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It Support
Employment Type:
Full time

Key Skills

Ms Outlook
Voice support

Remote technical support

Windows Operating System

IMAC process

Desktop network troubleshooting

Backup Management
Desktop support
Asset Management
Office 365
Ticketing Tool
Last Updated: 07-10-2026 03:42:41 AM

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