Desktop Support Engineer

We're #Hiring: #Desktop #Support #Engineers (DL1)

We have multiple openings for Desktop Support Engineers (L1) across Mumbai & Navi Mumbai locations. If you're skilled in #IT support and looking for growth opportunities, this could be the right fit for you!

Locations:

#Turbhe (Navi Mumbai)

#Ghansoli (Navi Mumbai)

#BKC Tower

Fort / CST

#Chandivali, Andheri

#Thane

Experience Required: Minimum 1 year

Role: Desktop Support L1

Shift: General (depending on location)

Key Responsibilities:

1 Provide L1/L2 technical support for hardware, software, network, and peripherals

2 Install, configure, and maintain desktops, laptops, printers, and related devices

3 Troubleshoot and resolve issues via support tickets in a timely manner

4 Support Windows 10/11, Office 365, Active Directory environments

5 Manage user accounts, permissions & password resets

6 Handle hardware upgrades, software installations & patch management

7 Provide remote user support (VPN / Remote Desktop tools)

8 Document issues & solutions, maintain knowledge base

9 Collaborate with IT teams for escalations (network/server related)

Ensure data security & IT #policy #compliance

To Apply: Send your updated CV to [Confidential Information]

with the subject line Application for Desktop Support Engineer (DL1) – Mumbai/Navi Mumbai