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We're #Hiring: #Desktop #Support #Engineers (DL1)
We have multiple openings for Desktop Support Engineers (L1) across Mumbai & Navi Mumbai locations. If you're skilled in #IT support and looking for growth opportunities, this could be the right fit for you!
Locations:
#Turbhe (Navi Mumbai)
#Ghansoli (Navi Mumbai)
#BKC Tower
Fort / CST
#Chandivali, Andheri
#Thane
Experience Required: Minimum 1 year
Role: Desktop Support L1
Shift: General (depending on location)
Key Responsibilities:
1 Provide L1/L2 technical support for hardware, software, network, and peripherals
2 Install, configure, and maintain desktops, laptops, printers, and related devices
3 Troubleshoot and resolve issues via support tickets in a timely manner
4 Support Windows 10/11, Office 365, Active Directory environments
5 Manage user accounts, permissions & password resets
6 Handle hardware upgrades, software installations & patch management
7 Provide remote user support (VPN / Remote Desktop tools)
8 Document issues & solutions, maintain knowledge base
9 Collaborate with IT teams for escalations (network/server related)
Ensure data security & IT #policy #compliance
To Apply: Send your updated CV to [Confidential Information]
with the subject line Application for Desktop Support Engineer (DL1) – Mumbai/Navi Mumbai
Job ID: 145179575
Skills:
desktop virtualization , remote computing , Servicenow, Desktop Support, Incident Management, Itil Processes, Ip Telephony, print services, Windows Microsoft ecosystem, collaboration tools, AV video conferencing, Service Desk
Skills:
Windows 10 11 deployment configuration and troubleshooting, Active Directory, ITSM tools, ITIL practices, Microsoft Office 365 support, HAM processes, basic networking concepts
Skills:
VMware, Intune, Exchange Admin, Windows, Ms Office, Itil, Basic Networking, Cmdb, Firewalls, Basic Concepts of O365, Active Directory, DLP Tools, Troubleshooting, Fundamental understanding of ITSM, Citrix workspace, Client setup troubleshooting, EDR, Microsoft MDM, Proxy concepts
Skills:
antivirus software , It Procurement, Basic Networking, Vnc, Remote Assistance, Laptops, Windows OS, Peripherals, L1 Support, Desktops, Preventive Maintenance, hardware devices, Ammyy Admin, asset lifecycle management, user accounts, Microsoft Office 2007–O365, Outlook email clients, Teamviewer, access and permissions, Active Directory, desktop hardware setups, Inventory Management, AnyDesk, client applications, IT asset records, system components, Drivers
Skills:
Ms Office 365, Microsoft Active Directory, Gpos, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Basic knowledge of Mac operating system, Helpdesk ticketing systems, Windows 7-10, Enterprise encryption solutions
We don’t charge any money for job offers
