Desktop Support

Diensten Tech Limited

Patan - Gujarat

2-4 Years

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Posted 9 hours ago
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Job Description

Description

We are looking for a skilled Desktop Support professional to join our team. The ideal candidate will have 2-4 years of experience in providing technical support to end-users in a Windows environment. This position requires excellent communication skills, attention to detail, and the ability to prioritize and manage multiple tasks simultaneously.

Responsibilities

Provide technical support to end-users via phone, email, or in-person
Troubleshoot and resolve hardware and software issues on Windows desktops and laptops
Install, configure, and maintain Windows operating systems and software applications
Maintain and update hardware and software inventory records
Collaborate with other IT teams to ensure consistent delivery of services
Train end-users on basic computer usage and software applications
Assist with IT projects and initiatives as needed

Skills and Qualifications

2-4 years of experience in desktop support or a related field
Strong knowledge of Windows operating systems and software applications
Experience with desktop hardware troubleshooting and repair
Excellent communication and customer service skills
Ability to prioritize and manage multiple tasks simultaneously
Bachelor's degree in Computer Science or a related field preferred
Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or Microsoft Certified Solutions Associate (MCSA) are a plus

More Info

Job Type:

Permanent Job

Industry:

Information Technology

Role:

Technical Support Engineer

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Diensten Tech Limited

Diensten Tech Ltd (DTL) is a leading IT service organization dedicated to providing high-quality solutions in Professional Services, Corporate Training, Digital Content Solutions, and Managed Services. We specialize in helping businesses accelerate their digital transformation, leveraging a team of highly skilled software engineers and flexible engagement models to deliver innovative and tailored solutions.
Our Corporate Training division focuses on building skills in emerging technologies at scale, helping companies create smarter, growth-oriented workforces. Additionally, our Digital Content Solutions offer cutting-edge, scalable learning experiences, including gamification and custom eLearning development, designed to meet our clients' most critical learning needs.
With Managed Services, DTL takes over daily operations of specialized applications, allowing businesses to enhance end-user capabilities, free internal IT resources for strategic initiatives, and focus on core competencies. Through a commitment to seamless execution and long-term relationships, we deliver lasting value to our clients.

Job ID: 105257439

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