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Design Manager

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Job Description

Key Responsibilities

  • Product & UX Ownership :
  • Define user journeys across :
  • Order lifecycle (creation - allocation - delivery - closure)
  • Fleet lifecycle (onboarding - allocation - usage - maintenance - return)
  • Rider lifecycle (onboarding - allocation - earnings - retention)
  • Translate complex business flows into clear, intuitive UX.
  • Ensure low-friction execution for ops teams and riders.
  • Design System & Scalability :
  • Build and maintain a centralised design system :
  • Components
  • Typography
  • Interaction patterns
  • Ensure consistency across :
  • Web dashboards
  • Mobile apps
  • Enable faster design - development cycles.
  • Execution & Delivery :
  • Own design delivery timelines aligned with product roadmap.
  • Work closely with product managers on :
  • PRDs
  • Wireframes
  • High-fidelity designs
  • Ensure designs are engineering-ready (no ambiguity).
  • Cross-Platform Experience Design :
  • Design for :
  • Admin dashboards (data-heavy, decision-focused)
  • Mobile apps (rider/ops usability under real-world constraints)
  • Handle edge cases :
  • Low connectivity environments
  • High-frequency usage scenarios
  • Real-time operational actions
  • Data-Driven Design :
  • Use product and ops data to :
  • Identify UX gaps
  • Improve workflows
  • Reduce friction in key journeys
  • Work with analytics dashboards and feedback loops.
  • Team Management & Design Culture :
  • Manage and mentor designers.
  • Set design standards and review processes.
  • Build a culture of :
  • Ownership
  • Speed
  • Quality
  • Stakeholder Collaboration :
  • Work closely with :
  • Product team - define features and flows
  • Engineering - ensure feasibility and implementation accuracy
  • Operations - validate real-world usability
  • Participate in UAT and ensure design integrity in production.

Must-Have Skills & Experience

5- 8 years of experience in product design (UI/UX).

  • Experience working on :
  • SaaS platforms
  • Logistics / mobility / operations-heavy products
  • Strong expertise in :
  • User flows and interaction design
  • Dashboard design (data-heavy interfaces)
  • Mobile-first design
  • Proven ability to handle complex systems and workflows.
  • Strong execution capability (not just conceptual design).
  • Experience managing or mentoring designers.
  • Proficiency in tools like :
  • Figma (mandatory)
  • Prototyping tools
  • Ability to work closely with product and engineering teams.

Good To Have

  • Experience in EV / fleet / logistics domain.
  • Exposure to :
  • Design systems at scale
  • Multi-tenant or role-based platforms
  • Understanding of basic frontend constraints.

What Success Looks Like (First 90 Days)

  • Clear understanding of all core platform workflows.
  • Established baseline design system.
  • Improved UX in key journeys :
  • Order flow
  • Rider app usability
  • Fleet dashboard clarity
  • Delivered high-quality, dev-ready designs for ongoing initiatives.
  • Reduced design - dev iteration cycles.

(ref:hirist.tech)

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Job ID: 150855945

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