Job Description Summary
Job Title: Deputy Manager - Operations
Location: Gurgaon India
Experience: 7-10 years
Industry: Supply Chain, Medical Devices
Job Summary
We are seeking an experienced professional with background in supply chain management, particularly in the medical device industry.
The ideal candidate should have experience in handling Global Trade Compliance, Regulatory & Customs Compliance, end to end Vendor Management, exposure in managing 3PL warehousing operations and multimodal transportation (Ocean/Air/Road).
Key Responsibilities
- Global Trade Compliance: Ensure accurate HSN classification, complete import/export documentation, and maintain broker health checks. Collaborate with global teams to stay aligned with customs regulations and lead periodic compliance audits.
- Regulatory & Warehouse Compliance: Coordinate with internal teams to maintain valid licenses (including warehouse licenses and NOCs). Ensure timely EPR submissions and compliance with BIS, DGFT, and other regulatory bodies.
- Vendor Management & Procurement: Manage freight forwarders, CHAs, and logistics partners through regular business reviews. Support procurement negotiations and timely contract management to drive cost efficiency and service quality.
- Invoice & Payment Management: Oversee invoice validation and approval in coordination with 3rd party freight validation partners and finance teams, ensuring timely and accurate vendor payments contributing to strong supplier relationships and operational continuity.
- Process Standardization: Champion process improvements and standardization across supply chain operations. Develop and implement SOPs to enhance customer experience
- Project Management: Lead and support supply chain projects, ensuring timely execution through effective stakeholder collaboration.
- Logistics Operations Excellence: Manage end-to-end 3PL warehousing and transportation operations, ensuring service level adherence and operational excellence.
Required Skills And Experience
- Supply Chain Management: Experience in Global Trade Compliance, Regulatory & Warehouse Compliance, Vendor Management, 3PL, Customs, EXIM, and transportation.
- People Management: Ability to manage team of 1-2 people
- Technical Skills: Proficiency in SAP ECC 6.0/JDE, Business Intelligence, and advanced Microsoft Office skills (Excel, PowerPoint, Visio, MS Project, SharePoint, Power Automate apps).
- Digital Tools: Knowledge of Power BI and other essential digital tools.
- Analytical Skills: Good analytical skills
- Project Management: Ability to manage projects in a diverse, matrixed, multi-cultural environment.
- Communication: Excellent communication and presentation skills.
- Problem-Solving/Critical Thinking: Ability to work under pressure, meet deadlines, and solve complex problems.
- Mobility: Should be mobile to take up additional responsibilities and geographies.
Qualifications
- Education: Degree from a premier B-school.
- Experience: 7-10 years in the supply chain domain, preferably in the medical device industry.
Job Description
Required Skills
Optional Skills
Primary Work Location
IND Gurgaon - Signature Towers B
Additional Locations
Work Shift
