Delivery Manager

Job description:

• Operating as the lead point of contact for any and all matters specific to your accounts
• Work with designated Customers and Recruiting team to identify open needs, qualifying those needs, presenting top candidates, and providing candidate interview feedback
• Drive placements, oversee contract negotiations and agreements to maximize profit
• Assist recruiting team with weekly submits
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet quotas
• Forecast and track key account metrics (quarterly results and annual forecasts)
• Prepare reports on account status for internal stakeholders
• Assist with challenging client requests or issue escalations as needed

Educational Experience Requirements:

• Proven experience as a Delivery Manager in the IT Staffing space
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Proven ability to juggle multiple delivery management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities