We are seeking an experienced Delivery Leader to lead large-scale programs and multiple engagements in Run & Build environments.
The ideal candidate will have a proven track record of managing delivery for 200+ resources,
driving operational excellence, and ensuring alignment with business objectives.
Additional Responsibilities
We are seeking an experienced Delivery Leader to lead large-scale programs and multiple engagements in Run & Build environments.
The ideal candidate will have a proven track record of managing delivery for 200+ resources,
driving operational excellence, and ensuring alignment with business objectives.
Key Responsibilities
- Delivery Management:
- Manage end-to-end delivery for large programs and multiple engagements.
- Ensure on-time, on-budget delivery with adherence to quality standards.
- Drive continuous improvement initiatives in delivery management.
- Financial Management:
- Manage budgets and optimize costs.
- Forecast and monitor Contribution Margin (CM).
- Stakeholder Management:
- Build and maintain high-trust relationships with clients and internal leadership.
- Act as a single point of contact for escalations and governance.
- Risk & Issue Management:
- Identify, mitigate, and resolve risks and issues proactively.
- Leadership & People Management:
- Lead diverse teams, set goals, and maintain resource pyramid structure.
- Foster a team-oriented and self-reliant work culture.
- Strategic Planning & Transformation:
- Align delivery with business objectives and drive transformation initiatives.
- Adopt automation, analytics, and digital tools for delivery improvement.
- Process Governance:
- Ensure compliance with delivery frameworks and best practices.
- Maintain excellent understanding of standard processes.
- Cross-BU Collaboration:
- Coordinate across multiple business units and geographies.
Ideal Candidate
He/She/They will have 16+ years of experience with a strong project track record
This person is motivated to deliver high-quality work to drive customer satisfaction. They use their intellect, insight, and ability to build creative solutions with clients and colleagues while embracing a collaborative mindset. Key qualifications include:
- Proven experience in Delivery Management for large-scale programs (200+ resources).
- Strong background in ADM (Application Development & Maintenance).
- Experience managing Run & Build engagements.
- Worked in onshore and offshore delivery models.
- In-depth professional experience in IT Service Management.
- Ability to craft and develop business requirements.
- Excellent communication and stakeholder management skills.
Preferred Technical & Professional Skills
- Knowledge of ITIL or Service Management.
- Familiarity with Agile and DevOps practices.
- Strong analytical and problem-solving skills Strong customer orientation, decision making, problem solving, communication and presentation skills
- Very good judgement skills and ability to shape compelling solutions and solve unstructured problems with assumptions
- Very good collaboration skills and ability to interact with multi-cultural and multi-functional teams spread across geographies
- Ability to roll sleeves
- Strong executive presence and entrepreneurial spirit
- Superb leadership and team building skills with ability to build consensus and achieve goals through collaboration rather than direct line authority
