Delivery Governance Leader

We are seeking an experienced Delivery Leader to lead large-scale programs and multiple engagements in Run & Build environments.

The ideal candidate will have a proven track record of managing delivery for 200+ resources,

driving operational excellence, and ensuring alignment with business objectives.

The Opportunity

We are seeking an experienced Delivery Leader to lead large-scale programs and multiple engagements in Run & Build environments.

The ideal candidate will have a proven track record of managing delivery for 200+ resources,

driving operational excellence, and ensuring alignment with business objectives.

Key Responsibilities

Delivery Management:

o Manage end-to-end delivery for large programs and multiple engagements.

o Ensure on-time, on-budget delivery with adherence to quality standards.

o Drive continuous improvement initiatives in delivery management.

Financial Management:

o Manage budgets and optimize costs.

o Forecast and monitor Contribution Margin (CM).

Stakeholder Management:

o Build and maintain high-trust relationships with clients and internal leadership.

o Act as a single point of contact for escalations and governance.

Risk & Issue Management:

o Identify, mitigate, and resolve risks and issues proactively.

Leadership & People Management:

o Lead diverse teams, set goals, and maintain resource pyramid structure.

o Foster a team-oriented and self-reliant work culture.

Strategic Planning & Transformation:

o Align delivery with business objectives and drive transformation initiatives.

o Adopt automation, analytics, and digital tools for delivery improvement.

Process Governance:

o Ensure compliance with delivery frameworks and best practices.

o Maintain excellent understanding of standard processes.

Cross-BU Collaboration:

o Coordinate across multiple business units and geographies.

Our Ideal Candidate

He/She/They will have 16+ years of experience with a strong project track record

This person is motivated to deliver high-quality work to drive customer satisfaction. They use their intellect, insight, and ability to build creative solutions with clients and colleagues while embracing a collaborative mindset. Key qualifications include:

Proven experience in Delivery Management for large-scale programs (200+ resources).

Strong background in ADM (Application Development & Maintenance).

Experience managing Run & Build engagements.

Worked in onshore and offshore delivery models.

In-depth professional experience in IT Service Management.

Ability to craft and develop business requirements.

Excellent communication and stakeholder management skills.

Preferred Technical & Professional Skills

Knowledge of ITIL or Service Management.

Familiarity with Agile and DevOps practices.

• Strong analytical and problem-solving skills Strong customer orientation, decision making, problem solving, communication and presentation skills
• Very good judgement skills and ability to shape compelling solutions and solve unstructured problems with assumptions
• Very good collaboration skills and ability to interact with multi-cultural and multi-functional teams spread across geographies
• Ability to roll sleeves
• Strong executive presence and entrepreneurial spirit
• Superb leadership and team building skills with ability to build consensus and achieve goals through collaboration rather than direct line authority