Customer Support

Talentoindia is a growing talent solutions platform connecting skilled professionals with startups, SMEs, and enterprises across India.

We are hiring Customer Support Executives for multiple open roles with our partner companies.

Role: Customer Support Executive

Location: PAN India (Remote / Hybrid / On-site)

Experience: 0–8 Years

Salary: As per industry standards (based on role & company)

Key Responsibilities:

Handle customer queries via calls, email, and chat

Provide timely and accurate resolutions to customer issues

Maintain customer satisfaction and service quality

Escalate complex issues to relevant teams when required

Maintain records of customer interactions and feedback

Follow standard operating procedures and service guidelines

Requirements:

Strong communication skills (verbal and written)

Basic knowledge of tools like Zendesk, Freshdesk, or similar platforms

Problem-solving attitude and customer-first approach

Ability to handle multiple queries and work in a fast-paced environment

Basic computer skills and familiarity with CRM systems

What You'll Get:

Opportunities with multiple companies across industries

Exposure to customer experience and support operations

Career growth in support, operations, and client management

Additional Information:

Talentoindia acts as a hiring partner. Based on your profile, you may be considered for multiple relevant opportunities.