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SleepyCat

Customer Support Executive

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  • Posted 9 hours ago
  • Be among the first 10 applicants
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Job Description

  • Handle inbound customer calls professionally and efficiently.
  • Resolve customer queries related to orders, products, deliveries, returns, and refunds.
  • Provide accurate information and ensure a seamless customer experience.
  • Record customer interactions and update CRM systems.
  • Coordinate with internal teams to ensure timely issue resolution.
  • Maintain service quality standards and achieve assigned KPIs.

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Job ID: 149060301

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