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Role & responsibilities
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines:
VBeyond is a Search and HR consulting firm- by the Professionals, for the Professionals and of the Professionals! VBeyond is engaged in pioneering offerings in the Human Capital and Professional Services space. VBeyond is headquartered in Hillsborough , NJ, USA, and through its network of offices globally, we cater to the Asia, Asia-Pacific, Europe and North America and Canada market.
Job ID: 121372865
Skills:
Handle inbound and outbound international calls, Resolve customer queries, customer interactions, Escalate complex issues, Customer Support
Skills:
google sheets , Attention To Detail, Good communication skills in Marathi and English, Ability to manage multiple tasks efficiently, Customer-focused approach, Strong organizational and coordination abilities, Basic knowledge of Excel
Skills:
Ms Excel, Ms Outlook, Ms Word, Customer Support, International Voice Process, Customer Service, Basic Computer Skill
Skills:
HR Tech, B2B SaaS, Customer Support
Skills:
Call Handling, Upselling Offers, Team Collaboration, Customer Query Resolution, Booking Management, CRM
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