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Customer Support Executive

1-6 Years
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  • Posted 3 days ago
  • Over 200 applicants have applied

Job Description

Key Deliverables:

  • Handle inbound and outbound voice and non-voice processes (email/chat).
  • Ensure high customer satisfaction through effective communication.
  • Adhere to all company and contact center policies.
  • Perform all assigned tasks promptly and efficiently, ensuring accuracy and timeliness.

Role Responsibilities:

  • Interface with customers, clients, and vendors; escalate concerns as needed.
  • Participate in training sessions to enhance job performance and customer service skills.
  • Perform duties as assigned by management and attend scheduled shifts.
  • Communicate effectively with clients and customers to resolve queries.

About Company

IGT Solutions

Job ID: 111423223

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