Customer Support Executive
- Posted a month ago
- Over 300 applicants have applied
Job Description
Key Deliverables:
- Handle inbound and outbound voice and non-voice processes (email/chat).
- Ensure high customer satisfaction through effective communication.
- Adhere to all company and contact center policies.
- Perform all assigned tasks promptly and efficiently, ensuring accuracy and timeliness.
Role Responsibilities:
- Interface with customers, clients, and vendors; escalate concerns as needed.
- Participate in training sessions to enhance job performance and customer service skills.
- Perform duties as assigned by management and attend scheduled shifts.
- Communicate effectively with clients and customers to resolve queries.
More Info
Job Type:
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Key Skills
About Company
IGT Solutions
Skills:
Customer Support, Problem-solving, English Voice
Skills:
Account-related queries, Basic Computer Knowledge, Customer Support, EMI details, Loan services, Payments
Skills:
Amadeus, Customer Support, Sabre, TMC Experience, GDS Handling, B2B Travel Support, Air Ticketing
Skills:
, Online Support channels, Basic Technical Support, Customer Service
Skills:
Attention To Detail, Excellent problem-solving skills, Ability to handle high call volumes, Proficiency in using computer systems and software for customer management, Experience in customer support or a similar role, Strong communication skills in English