Customer Support Executive
Customer Support Executive
Skill Lab ServicesEarly Applicant
- Posted 19 hours ago
- Be among the first 10 applicants
Job Description
Job Description – Customer Support Executive (NBFC Sector)
We are hiring for the profile of Customer Support Executive for a leading NBFC. Candidates with good communication skills and customer handling experience are preferred.
Roles & Responsibilities
We are hiring for the profile of Customer Support Executive for a leading NBFC. Candidates with good communication skills and customer handling experience are preferred.
Roles & Responsibilities
- Handle customer queries and provide resolution through calls, emails, and chats
- Assist customers regarding loan services, EMI details, payments, and account-related queries
- Maintain proper follow-up and ensure customer satisfaction
- Update customer information and maintain records in the system
- Coordinate with internal teams for quick issue resolution
- Provide professional and quality customer service at all times
- Achieve daily productivity and service targets
- Minimum qualification: Graduate
- Good communication and interpersonal skills
- Basic computer knowledge required
- Experience in customer support, banking, BPO, or NBFC sector will be preferred
- Ability to manage customers professionally and patiently
- Freshers and experienced candidates can apply
- Preferred experience: 6 months to 3 years
- Best in the industry + Incentives
More Info
Key Skills
About Company
Skills:
Amadeus, Customer Support, Sabre, TMC Experience, GDS Handling, B2B Travel Support, Air Ticketing
Skills:
Written communication skills, Attention To Detail, Digital communication skills, Customer support tools, Problem-solving
Skills:
Attention To Detail, Excellent problem-solving skills, Ability to handle high call volumes, Proficiency in using computer systems and software for customer management, Experience in customer support or a similar role, Strong communication skills in English
Skills:
Customer Support, CRM knowledge, Basic Computer Skills, Spoken English communication, Problem-solving, Customer-handling
Skills:
Ms Excel, Ms Office, Customer Success, CRM Tools, Customer Support, Call Center operations, Customer Service