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Cultfit Healthcare

Customer Support Executive

Cultfit Healthcare
Bengaluru, India
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Job Description

This job is provided by apna.co Customer Experience

  • Handle customer queries via chat, email, and calls in a timely and professional manner
  • Resolve issues related to memberships, bookings, payments, and app usage
  • Maintain high customer satisfaction (CSAT) scores
  • Escalate complex issues to relevant teams when needed
  • Keep records of customer interactions and feedback

Required Skills & Qualifications

  • Bachelor's degree in any discipline
  • Strong verbal and written communication skills
  • Customer-centric attitude with empathy and patience
  • Basic understanding of CRM tools and customer support platforms
  • Ability to multitask and work in a fast-paced environment
  • Prior experience in customer support, sales, or growth roles
  • Familiarity with fitness/wellness industry

What We Offer

  • Competitive salary + incentives
  • Training and growth opportunities
  • Fun, dynamic work environment
  • Health and life insurance
  • PAN India Cult Gym Pass

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Experience
Employment Type:
Full time

About Company

Cultfit Healthcare

Job ID: 149097955

Jobs by Skill - IT
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Last Updated: 11-06-2026 02:12:07 PM
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