Customer Support Executive

Stellen Infotech is a global software development and technology services company with over 12 years of experience delivering innovative solutions. We specialize in web development, mobile app development, digital marketing, and IT consulting services for businesses worldwide.

We are looking for a dedicated and customer-focused Customer Support Executive to join our team. If you have excellent communication skills and a passion for helping customers, we'd love to connect with you!

• Handle customer queries through calls, emails, and chats

• Resolve customer complaints and provide timely solutions

• Maintain professional and positive communication with customers

• Manage inbound and outbound customer interactions

• Troubleshoot customer issues and coordinate with internal teams

• Update customer accounts and maintain accurate records

• Ensure high customer satisfaction and service quality

• Follow up with customers for issue resolution

• Strong verbal and written communication skills

• Good problem-solving and troubleshooting abilities

• Ability to multitask and manage time effectively

• Basic technical knowledge and computer proficiency

• Familiarity with CRM/customer support tools is a plus

• Ability to work in a fast-paced environment

• Strong interpersonal and customer-handling skills

• Bachelor's degree in any discipline

• Previous experience in customer support/customer service is preferred

• Freshers with good communication skills can also apply