Customer Support Associate

Job description:

Job Title: Customer Support Executive/ Telecaller Executive - Healthcare Process

Work Location: Wagle Industrial Estate, Thane

Job Description:

We are hiring Telecaller Executives for our Thane (Wagle Estate) office. The candidate will be responsible for making outbound/inbound calls, explaining products/services to customers, and maintaining call records.

Roles & Responsibilities:

• Make outbound calls to prospective customers
• Handle inbound customer inquiries professionally
• Explain company products/services clearly
• Follow up with interested customers
• Maintain call records and basic reporting
• Achieve daily/weekly calling targets

Eligibility Criteria:

• Minimum qualification: 10th / 12th pass (Graduates preferred)
• Good communication skills in Hindi (English/Marathi is a plus)
• Basic knowledge of calling process
• Freshers and experienced candidates can apply