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Hucon Solutions India Private Limited

Customer Support Associate

1-5 Years
3 - 5 LPA
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  • Posted 15 days ago
  • Over 100 applicants
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Job Description

Description

We are seeking a motivated Customer Support Associate to join our team in India. The ideal candidate will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and their issues are resolved promptly.

Role-customer support associate-voice

Qualfication-Any UG,Graduates,Post graduates

Eligibility-Min 1 yr-5 yrs

CTC offered-3lpa-5.5lpa

Excellant communication skills.

Immediate joiner-10days of notice period

Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Resolve customer issues and complaints effectively and efficiently.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Provide product and service information to customers and assist them in making informed decisions.
  • Collaborate with team members to improve customer service processes and enhance customer satisfaction.
  • Identify trends in customer issues and provide feedback to management for continuous improvement.

Skills and Qualifications

  • Excellent verbal and written communication skills in English.
  • Strong problem-solving abilities and a customer-centric approach.
  • Proficiency in using CRM software and Microsoft Office Suite.
  • Ability to handle difficult situations and provide effective solutions.
  • Basic understanding of customer service principles and practices.
  • Ability to work in a fast-paced environment and manage multiple tasks effectively.

Shortlisted candidates need to walkin for further rounds.

Intrested candidates can share their updated resume to this number-7671873605

Email ID- [Confidential Information]

Spotlight
  • Cafeteria, Office cab/shuttle, Free meal

Master of Accounting, Bachelor Of Technology (B.Tech/B.E), Doctor of Medicine (M.D/M.S), Masters in Technology (M.Tech/M.E), Masters in Arts (M.A), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Master of Planning (M.Plan), Bachelor of Science (B.Sc), Bachelor in General Studies (BGS), Bachelors of Law (B.L/L.L.B), Bachelor of Applied Science (BAS), Master OF Business Administration (M.B.A), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Arts (B.A), Master of Commerce (M.Com), Master of Law (M.L/L.L.M), Doctor of Audiology (AuD), Master of Education (M.Ed), Bachelor of Commerce (B.Com), Master of Liberal Arts (MLA/ALM), Doctor of Jurisprudence, Master of Music (MM/MMus), Bachelor of Business Administration (B.B.A), Bachelor Of Pharmacy (B.Pharm), Doctor of Ministry, Masters in Communications Disorders (MCD), Master of Fine Arts (MFA), Bachelor of Music Education (B.M.E.), Doctor of Psychology (Psy. D./D. Psych.), Master of Professional Accountancy (MPA), Bachelor of Social Work (B.S.W), MBBS, Doctor of Public Health (DrPH), Doctor of Musical Arts (DMA), Master of Tax Accounting, Master of Health Administration (MHA), Doctor of Science (DSc/ScD), Doctor of Veterinary Medicine (DVM), Bachelor of Music, Master of Health Science (MHSc), Master of Public Administration (MPA), Master of Real Estate Development, 12th Class (XII), Master of Public Health (MPH), Bachelor of Education (B.Ed), Master of Pharmacy (M.Pharm), Master of Divinity, Masters of Architecture (M.Arch), Doctor of Education, Bachelor of Interdisciplinary Studies, Master of Natural Resources (MNR), Master of Library & Information Science (MLIS), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Master of Social Work (M.S.W), Master in Landscape Architecture, Doctor of Physical Therapy, Doctor of Dental Surgery/Medicine (DDS/DMD), Doctor of Optometry, Doctor of Pharmacy (PharmD), Master in Computer Application (M.C.A), Master of Library Science, Doctor of Nursing Practice (DNP), Doctor of Chiropractic (DC), Master of Technical & Professional Communication, Bachelor of Health Science, Doctor of Business Administration (DBA), Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB)

More Info

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Open to candidates from:
Indian

About Company

Hucon Solutions is an Integrated HR Service Provider for all Corporates all over India. We are backed by a good ERP and enough experience in HR and related activities. Hucon Solutions was launched in April 2008, with an aim to grow into a one stop shop for all HR requirements for clients in India. It has helped generate career opportunities for more than a million individuals in India.

Job ID: 141920773

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