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GHRS Training is seeking a dedicated and articulate Customer Support Associate to join our team for an international voice process. This is an excellent opportunity for graduates with a proven track record in global customer support to excel in a dynamic environment.
Key Responsibilities:
About You:
At GHRS Training LLP, we are dedicated to empowering individuals with the skills that matter in today’s dynamic job market. As the training arm of Genesis HRS, we bring our deep industry knowledge and recruitment expertise to design practical, market-driven training programs. We specialize in preparing freshers and early-career professionals for successful careers through hands-on learning in recruitment, HR operations, and other high-demand domains. Our vision is to evolve into a multi-skill training hub, offering specialized programs tailored to current and emerging industry needs.
Job ID: 121109581
Skills:
Customer Service, Customer Support, Customer Retention, international banking, International Voice Support, Banking Voice Process, banking collections, Debt Collection, Upselling, Cross Selling
Skills:
Ms Office, Strong English written and verbal communication skills, CRM ticketing tools
Skills:
Customer Service Skills, Communication Skills, Interpersonal Skills, Analytical Skills, problem-solving skills
Skills:
International Voice Process, Chat Support, Blended Process, Customer Service, Communication Skills, Bpo Operations
Skills:
Experience in customer support or client-facing roles, Proficiency in basic computer tools, Excellent written and verbal communication skills in English, Strong problem-solving skills, Ability to handle multiple conversations and manage time effectively
We don’t charge any money for job offers
