Customer Support Associate

The Job Factory

Bengaluru

0-3 Years

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Posted a month ago
Over 100 applicants

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Job Description

Job Description:

Handle queries for UK/US clients, providing appropriate assistance
Demonstrate patience when dealing with challenging cases
Exhibit excellent communication and problem-solving skills
Respond to customer queries promptly and accurately
Resolve customer issues efficiently, effectively, and empathetically
Follow up with customers for additional information
Provide accurate, valid, and complete information using the right tools
Flexibility with shifts
(WORK FROM HOME JOB IS ALSO AVAILABLE )

Eligibility:

Graduates or undergraduates with good English fluency
Flexibility with rotational shifts
Rotational Off
cab provided
Unlimited Incentives and shift allowances

More Info

Job Type:

Permanent Job

Industry:

Human Resources

Role:

Customer Service Executive (Voice)

Function:

Customer Service/Call Centre/BPO

Employment Type:

Full time

Open to candidates from:

Indian

About Company

The Job Factory

The Job Factory is one of the leading and reputed Recruitment Firms headquarters at Bangalore and branches in Chennai. Well versed in hiring for Sales & Marketing, IT, ITES, BPO's, KPO's, eCommerce, FMCG & BFSi across all levels. Our integrity and transparency in dealings with our clients has helped us acquire the trust, support and assurance of our clients that has become the momentum for our growth. We are now servicing a host of Fortune 500 clients across verticals. The Job Factory represents a team of brilliant professionals who provide prompt and exemplary Recruitment and Career solutions to our Customers across the globe. At The Job Factory, we perform search assignments with precision and an eye for details, so that the best talent meets the finest opportunities. We are passionate about delivering an honest and sincere service to both candidates and clients and are totally committed to providing the best possible solution to their respective needs. We bridge the gap between the job seekers and the organizations by meeting their requirements.

Job ID: 121609573

Jobs by Skill - IT