Customer Service, Customer Support, Customer Retention, international banking, International Voice Support, Banking Voice Process, banking collections, Debt Collection, Upselling, Cross Selling

Ms Office, Strong English written and verbal communication skills, CRM ticketing tools

International Voice Process, Chat Support, Blended Process, Customer Service, Communication Skills, Bpo Operations

Customer Service Skills, Communication Skills, Interpersonal Skills, Analytical Skills, problem-solving skills

Experience in customer support or client-facing roles, Proficiency in basic computer tools, Excellent written and verbal communication skills in English, Strong problem-solving skills, Ability to handle multiple conversations and manage time effectively