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Customer Support Administrator

Aarna Hr Solutions
Bengaluru
3-6 Years
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  • Posted a month ago
  • Over 50 applicants
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Job Description

  • Review, clarify, and process CSP tickets submitted by CES s external and internal customers
  • Check technical integrity of Test Results and other related information
  • Escalate tickets when necessary to the appropriate resolver following CES s tiered response structure
  • Inform CES sales and operations management as to customer issues
  • Manage training requests for CES s course catalog and business partner applications from prospective installers
  • Run EXCEL- based metrics on work performed to report queue status
  • Assist in production of various material in association with Training

More Info

Job Type:
Permanent Job
Industry:
Recruiting
Role:
Customer Service Executive (Voice)
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Aarna Hr Solutions

Aarna HR Solutions is a Human Resource Recruitment Company providing services to Various IT, ITES and Non- IT companies across India. Aarna HR Solutions strive towards hiring the best and the brightest talent in the industry. We hire individuals with a strong sense of pride in their performance, team spirit, and a desire to excel.

Job ID: 122414639

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Last Updated: 23-10-2025 09:52:22 AM
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