Role Description
We are seeking a motivated and personable Customer Service Representative for a full-time, on-site role based in Meerut. The responsibilities include addressing customer inquiries, resolving complaints, and ensuring customer satisfaction through effective communication. The role involves maintaining positive customer relationships, managing feedback, and providing solutions in a professional and timely manner. You will work closely with the team to uphold service excellence and enhance the overall customer experience.
Qualifications
- Proven skills in Customer Service and Customer Experience management
- Knowledge and experience in Customer Support and Customer Satisfaction strategies
- Strong interpersonal and problem-solving skills with a focus on effective communication
- Ability to collaborate in a team environment and maintain a customer-focused mindset
- Prior experience in a customer service role is preferred
- Proficiency in using customer service software or tools is advantageous
- Bachelor's degree in a relevant field is an asset
- Strong organizational skills and attention to detail
Interested candidates can share their resume on [Confidential Information] or can call at 9990035419
