Customer Service Representative

Job description:

International Voice Process

Responsibilities:

• In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Candidate expected interactions are within Candidate team and direct supervisor.
• Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work.
• Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders.
• Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required.
• Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work.

• Interview rounds Versant (58 & above) >> CD >> Ops
• Location - Return to office (work from office mandatory) therefore Bangalore based candidates ONLY.
• Shift time - Mandatory working in Night Shift (US / UK Shift)
• Education - Graduates & Undergraduates ( with International Voice Exp )