Customer Service Executive
Customer Service Executive
One Source Recruitment Advisory Private LimitedQuick Apply
- Posted a month ago
- Over 100 applicants have applied
Job Description
Customer Service Executive
Location: Vipul Tech Square, Golf Course Road, Sector 43, Gurugram
Job Description
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Executives. The ideal candidate should have excellent communication skills, a positive attitude, and a strong customer-service mindset.
Key Responsibilities
- Handle customer queries and provide appropriate solutions.
- Communicate with customers professionally through calls and other communication channels.
- Understand customer requirements and resolve their concerns effectively.
- Maintain a high level of customer satisfaction.
- Follow established processes and guidelines while handling customer interactions.
- Maintain accurate records of customer interactions and information.
- Work collaboratively with team members to achieve service goals.
Eligibility & Skills
- Freshers are welcome to apply.
- Excellent English communication skills are required.
- Good interpersonal and customer-handling skills.
- Positive attitude and willingness to learn.
- Ability to work in a fast-paced customer service environment.
Job Type
Full-time | On-site
More Info
Key Skills
About Company
Skills:
Attention To Detail, Computer systems and software for customer management, Customer Support, Problem-solving
Skills:
crm software, Data Entry, Technical Support, Problem Solving, Multitasking, Customer Engagement, Time Management, Product Knowledge, Conflict Resolution, Sales Techniques, Communication, Graduate, Bpo
Skills:
CRM Tools, Customer Support, Customer Service, Customer Satisfaction, call center software
Skills:
Customer Relationship Management, Communication, Interpersonal Skills, Problem Solving, Telecommunication
Skills:
International Voice Process, International Voice, international customer service, Customer Service Executive, Customer Service Associate, senior process executive, SPE, Voice Process, International Bpo, International Customer Support, Customer Support Executive, Customer Care Executive, Customer Service Representative, Customer Support Associate, voice process associate, international calling, Inbound Voice Process, international inbound process, international voice executive, Customer Handling, customer service, Bpo, Gurugram, Gurgaon, GGN, rotational shifts, 24x7 shifts, rotational week offs, immediate joiner, 15 days notice, 20 days notice, Excellent Communication, Good Communication Skills, English Communication, VNA, voice assessment, international process experience