Customer Service Executive

Key Responsibilities:

• Handle incoming and outgoing customer calls or chats
• Respond to inquiries related to products or services
• Maintain detailed and accurate records of customer interactions
• Collaborate with internal teams to resolve complex issues
• Ensure customer satisfaction through timely follow-ups
• Achieve service quality benchmarks and performance targets

Candidate Profile:

• Strong spoken and written English
• 12th pass / Undergraduate / Graduate
• Freshers or experienced candidates can apply
• Proficiency in basic computer applications
• Strong listening skills and customer-centric approach
• Immediate joiners preferred