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Shine com

Customer Service Executive International BPO

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  • Posted 17 hours ago
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Job Description

Location: Airoli, Navi Mumbai

Work Mode: Work From Office (WFO)

Shift: Rotational Night Shifts

Process: Blended (Voice + Non-Voice)

Working Days: 5 Days Working | 2 Rotational Offs

Job Role

We are hiring Customer Service Executives for an International BPO Voice Process . The role involves handling global customers, resolving queries, and driving revenue through upselling and cross-selling.

Compensation Benefits

  • Salary: Up to 5.5 LPA
  • Retention Bonus: 1,00,000
  • Travel Allowance: 3,500/month
  • Attendance Bonus: 2,750/month

Key Responsibilities

  • Handle international customer queries via voice and blended channels
  • Provide excellent customer service and resolution
  • Upsell and cross-sell products/services
  • Maintain customer satisfaction and service quality

Eligibility Criteria

  • Minimum 1 year of International BPO Voice experience (mandatory)
  • Excellent communication skills
  • Comfortable working in rotational night shifts

How To Apply

Email your resume to:

Contact: 9082790580

Why Join Us

  • Attractive salary + bonuses
  • Fast-paced growth environment
  • Opportunity to work with international clients

This job is provided by Shine.com

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About Company

Job ID: 146329093

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