Location: Airoli, Navi Mumbai
Work Mode: Work From Office (WFO)
Shift: Rotational Night Shifts
Process: Blended (Voice + Non-Voice)
Working Days: 5 Days Working | 2 Rotational Offs
Job Role
We are hiring
Customer Service Executives for an
International BPO Voice Process . The role involves handling global customers, resolving queries, and driving revenue through upselling and cross-selling.
Compensation Benefits
- Salary: Up to 5.5 LPA
- Retention Bonus: 1,00,000
- Travel Allowance: 3,500/month
- Attendance Bonus: 2,750/month
Key Responsibilities
- Handle international customer queries via voice and blended channels
- Provide excellent customer service and resolution
- Upsell and cross-sell products/services
- Maintain customer satisfaction and service quality
Eligibility Criteria
- Minimum 1 year of International BPO Voice experience (mandatory)
- Excellent communication skills
- Comfortable working in rotational night shifts
How To Apply
Email your resume to:
Contact:
9082790580
Why Join Us
- Attractive salary + bonuses
- Fast-paced growth environment
- Opportunity to work with international clients
This job is provided by Shine.com