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Customer Service Executive
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- Posted a month ago
- Over 100 applicants have applied
Job Description
Description
We are seeking a dedicated and enthusiastic Customer Service Executive to join. The ideal candidate will have 1-3 years of experience in customer service and will be responsible for providing exceptional support to our customers, ensuring their inquiries and issues are resolved promptly.
Responsibilities
- Respond to customer inquiries via phone in a timely and professional manner.
- Resolve customer complaints and issues effectively and efficiently.
- Provide accurate information about products and services to customers.
- Maintain customer records and documentation in the CRM system.
- Collaborate with other departments to ensure customer satisfaction and address issues.
- Follow up with customers to ensure their needs are met and they are satisfied with the service.
Skills and Qualifications
- 1-3 years of experience in customer service or a related field.
- Excellent verbal and written communication skills in English and Hindi.
- Strong problem-solving abilities and a customer-focused mindset.
- Proficiency in using customer service software and CRM tools.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong interpersonal skills and the ability to work well in a team.
Requirements
- Graduate & Undergraduates with 6 months Experience Can Apply
- Salary Upto 33K
- 5 Days Working
- Rotational Shifts
- Rotational Week off
- Both side Cabs
- Location:- Gurgaon
For More Details Call US
Hr Shikha Malhotra
8586893919
[Confidential Information]
Spotlight
- Cafeteria, Free meal, Health & insurance
Bachelor of Business Administration (B.B.A), Master OF Business Administration (M.B.A)
More Info
Job Type:
Industry:
Function:
Employment Type:
Key Skills
"Customer Support Executive"
"Customer Support"
"Internatinal Voice Process"
UK Voice Process
About Company
Skills:
Attention To Detail, Computer systems and software for customer management, Customer Support, Problem-solving
Skills:
crm software, Data Entry, Technical Support, Problem Solving, Multitasking, Customer Engagement, Time Management, Product Knowledge, Conflict Resolution, Sales Techniques, Communication, Graduate, Bpo
Skills:
CRM Tools, Customer Support, Customer Service, Customer Satisfaction, call center software
Skills:
International Voice Process, International Voice, international customer service, Customer Service Executive, Customer Service Associate, senior process executive, SPE, Voice Process, International Bpo, International Customer Support, Customer Support Executive, Customer Care Executive, Customer Service Representative, Customer Support Associate, voice process associate, international calling, Inbound Voice Process, international inbound process, international voice executive, Customer Handling, customer service, Bpo, Gurugram, Gurgaon, GGN, rotational shifts, 24x7 shifts, rotational week offs, immediate joiner, 15 days notice, 20 days notice, Excellent Communication, Good Communication Skills, English Communication, VNA, voice assessment, international process experience
Senior Process Executive | Customer Service | International Voice
**********Company Name Confidential
Skills:
International Voice Process, International Voice, international customer service, Customer Service Executive, Customer Service Associate, senior process executive, SPE, Voice Process, International Bpo, International Customer Support, Customer Support Executive, Customer Care Executive, Customer Service Representative, Customer Support Associate, voice process associate, international calling, Inbound Voice Process, international inbound process, international voice executive, Customer Handling, customer service, Bpo, Gurugram, Gurgaon, GGN, rotational shifts, 24x7 shifts, rotational week offs, immediate joiner, 15 days notice, 20 days notice, Excellent Communication, Good Communication Skills, English Communication, VNA, voice assessment, international process experience
Early Applicant