C
Customer Service Executive
C
- Posted 8 days ago
- Over 50 applicants have applied
Job Description
Description
We are seeking a motivated Customer Service Executive to join our team in India. The ideal candidate will provide exceptional service to our customers, ensuring their inquiries are handled efficiently and effectively.
Responsibilities
- Assist customers with inquiries and provide information about products and services.
- Resolve customer complaints and issues in a professional manner.
- Maintain records of customer interactions and transactions.
- Provide feedback on the efficiency of the customer service process.
- Collaborate with team members to improve customer service experience.
Skills and Qualifications
- Excellent communication and interpersonal skills.
- Ability to handle difficult situations and resolve conflicts.
- Proficiency in using customer service software and tools.
- Basic understanding of customer service principles and practices.
- Strong problem-solving skills and attention to detail.
More Info
Key Skills
About Company
Skills:
Bpo, Call Center, Customer Service, Healthcare Support, Apollo Process, Voice Process, Communication
Skills:
Customer Relationship Management, Multi-Channel Customer Support, Product Service Expertise, Sales Upselling, Issue Resolution Escalation, Travel Industry Knowledge, Industry Awareness
Skills:
call center software, Customer Support, CRM Tools, Customer Service, Customer Satisfaction, Customer Service Management, Data Entry
Skills:
crm software, Data Entry, Technical Support, Problem Solving, Multitasking, Customer Engagement, Time Management, Product Knowledge, Conflict Resolution, Sales Techniques, Communication, Graduate, Bpo
Skills:
International Voice Process, International Voice, international customer service, Customer Service Executive, Customer Service Associate, senior process executive, SPE, Voice Process, International Bpo, International Customer Support, Customer Support Executive, Customer Care Executive, Customer Service Representative, Customer Support Associate, voice process associate, international calling, Inbound Voice Process, international inbound process, international voice executive, Customer Handling, customer service, Bpo, Gurugram, Gurgaon, GGN, rotational shifts, 24x7 shifts, rotational week offs, immediate joiner, 15 days notice, 20 days notice, Excellent Communication, Good Communication Skills, English Communication, VNA, voice assessment, international process experience