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Customer Retention Executive

Sbfc Finance
Indore
0-1 Years

This job is no longer accepting applications

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  • Posted 2 months ago

Job Description

Roles and Responsibilities:

  • Process loan applications, conduct credit analysis, and make lending decisions to meet business targets.
  • Verify borrower's financial statements, income documents, and other relevant data for loan evaluation.
  • Ensure compliance with regulatory requirements and internal policies during loan processing.
  • Maintain accurate records of all loan transactions in the system.
  • Collaborate with cross-functional teams to resolve customer queries and issues.

More Info

Job Type:
Permanent Job
Industry:
Financial Services
Role:
Customer Service Executive (Voice)
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Sbfc Finance

SBFC Finance Limited headquartered in Mumbai, is a new-age financial services institution focused on providing credit to small businesses and consumers. Founded in 2017, SBFC acquired the retail lending book along with the existing infrastructure, branch network and employee team of Karvy Financial Services Limited. Backed by an equity infusion of ₹ 845 crores ($ 130 million) from PE investors Lyra Partners and Arpwood Partners, SBFC aims grab the unique opportunity of financing 50 million small business through technology adoption. The company is led by former HDFC Bank senior executive Aseem Dhru as CEO and former Kotak Mahindra Bank senior executive Mahesh Dayani as Chief Business Officer. The company would leverage their experience in ramping up the retail loan book, maintaining strong underwriting practices and in technology adoption.

Job ID: 126053003

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Last Updated: 15-09-2025 06:37:08 AM
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