Customer Relationship Executive

Company: iDigitalPreneur

Location: Dwarka

Experience: 02 Years (Freshers can apply)

Company Description

IDigitalPreneur, founded in 2020, is an EdTech company focused on providing accessible and high-quality digital education. In just a few years, the organization has grown into a 100 Cr+ bootstrapped enterprise with a global learner community. Specializing in digital skill development and entrepreneurship, IDigitalPreneur delivers implementation-driven programs that enable individuals to succeed in the digital economy. The ecosystem is further enriched by initiatives such as Astitva, celebrating personal growth and identity, and the Leadership Conclave, a premier recognition event for entrepreneurs and leaders. IDigitalPreneur is more than a platformit's a global movement fostering independent and future-ready digital professionals.

Job Responsibilities:

• Handle inbound & outbound calls with leads and existing customers
• Communicate clearly in Telugu (mandatory) and basic English/Hindi
• Explain iDigitalPreneur's courses, programs, and services to leads
• Update and manage customer data in CRM tools (Zoho/Excel)
• Follow up with interested leads and support the sales process
• Resolve customer queries in a polite and professional manner
• Coordinate with sales and internal teams for smooth operations

Required Skills:

• Fluency in Telugu is mandatory
• Basic English/Hindi communication
• Good calling, listening, and follow-up skills
• Basic computer knowledge (CRM, Excel, Google Sheets)
• Willingness to learn and work in a fast-paced EdTech environment

Preferred (Good to Have):

• Experience in CRM / Tele calling / Customer Support
• Knowledge of Zoho CRM
• EdTech or sales support background

[Confidential Information]