Customer Relations Manager

Looking for a CRM with a minimum of 2 year PQE in the fashion industry. This is a full-time offline position. Working hours are Monday to Saturday, 10 am to 7 pm. Office is located in Indirapuram, Ghaziabad.

Interested candidates may reach out over WhatsApp at 9899227290 after filling the following form: https://forms.gle/h9utBbQik2QGSjjB9

Expected salary is around Rs. 25,000/- per month.

About Label Mansi Nagdev

We are a design label that manufactures and sells ethnic wear for women through our own website and in collaboration with prominent multi-designers.

Candidate Mindset

Label Mansi Nagdev works with a limited size team and therefore, all team members discharge significant functions of equal importance. Therefore, the candidate must be willing to shoulder responsibilities, show initiative and must respect timelines.

Responsibilities

• Track Shipments & Returns
• Coordinating Deliveries with Shipping Partners & Customers
• Answer customer queries
• Oversee packaging and dispatch

Platform Management Responsibilities

• Manage Inventory on Shopify

Note: The above responsibilities are only indicative.

Qualifications

• Proficient with English
• 2+ years of experience in a similar role with an apparel business
• Proficiency with Microsoft Office, Shopify, & Google Sheets
• Strong organizational and communication skills
• Strong ability to multitask