- Managing office administration assets and upkeep of the same.
- Agents Contracting
- New Business Processing
- Banking of Initial & Renewal Premium
- Managing Petty cash & vendor payments
- Retention of Surrender Requests
- Execution of all Service Requests - Post Policy Issuance
- Reverting on customer queries and complaints
- Maintaining high NPS Scores
- Life and Health Claims processing
- Handling compliance issues
- Audit Rating
Preferred candidate profile
- Graduate / Post-Graduate in any discipline.
- 2-3 years experience handling front end customer services
- Knowledge of service quality is required
