Company Description
Opportunity Placement Services collaborates with over 20 companies in Jaipur, specializing in sectors such as e-commerce, IT (PHP), management, and international processes. We connect talented professionals with organizations that align with their skills and career aspirations. Our focus is on fostering meaningful professional relationships and ensuring successful placements for both employers and employees. Join our team to work with reputable companies and build a promising career.
Role Description
This is a full-time, on-site role located in Sanganer for a Customer Care Executive. The primary responsibilities include addressing customer queries, resolving complaints, ensuring customer satisfaction, and maintaining a high standard of customer service. The role also involves effective communication with clients and assisting in upselling or promoting company products and services, as well as maintaining accurate records of customer interactions for process improvement.
Qualifications
- Strong skills in Customer Support, Customer Satisfaction, and Customer Service
- Excellent Communication skills for both verbal and written interactions
- Proficiency in Sales and a customer-focused approach
- Ability to work effectively as part of a team and independently
- Prior experience in customer support or a related field is an advantage
- Proficiency in managing customer relationship tools or CRM software is a plus
- High school diploma or equivalent; additional training is a bonus
