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Customer Care Executive
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- Posted 25 days ago
- Over 100 applicants have applied
Job Description
Roles & Responsibilities
- Handle inbound and outbound customer interactions via voice and blended channels.
- Provide timely and accurate support to customers while maintaining service quality.
- Resolve customer queries and complaints effectively and efficiently.
- Maintain records of customer interactions and update relevant databases.
- Adhere to company policies, service standards, and SLA guidelines.
Experience & Qualification
- Freshers or experienced candidates can apply.
- Excellent verbal communication skills required.
- Immediate joiners preferred.
More Info
Job Type:
Industry:
Function:
Employment Type:
About Company
Skills:
Customer Support, Communication Skills, Customer Service, Customer Satisfaction, Basic Sales abilities, CRM or customer management tools
Skills:
crm software, Data Entry, Problem Solving, Customer Service, Communication Skills, Time Management, Product Knowledge, Multitasking, Technical Support, Conflict Resolution
Skills:
crm software, Call Handling, Customer Service, Technical Support, Customer Support, Customer Care, Inbound, Outbound, Voice Process, Bpo
Skills:
Ms Office, Problem Solving, Follow-up, Communication Skills, Complaint Resolution, Customer Handling, Teamwork, Active Listening, CRM
Skills:
Ms Office, CRM Tools, Basic Computer Knowledge, Basic knowledge of Hindi, Fluency in Telugu