Job Title: Customer Care Executive
Experience: Freshers (01 Year)
Location: Remote (Work from Home India)
Employment Type: Full-Time
Job Poster: Sai Vardhan Bolla
Job Description:
We are looking for enthusiastic and customer-focused Customer Care Executives (Freshers) to join our remote team. The ideal candidate should have good communication skills and a strong willingness to learn while delivering excellent customer support.
Key Responsibilities:
- Handle customer queries via phone, email, or chat in a professional manner
- Provide accurate information and resolve customer concerns efficiently
- Maintain proper records of customer interactions and follow-ups
- Escalate complex issues to the relevant team when required
- Ensure high levels of customer satisfaction
- Adhere to company policies and service standards
Required Skills & Qualifications:
- Any graduate or undergraduate can apply
- Excellent verbal and written communication skills (English mandatory)
- Basic computer knowledge (MS Word, Email, Internet)
- Ability to work independently in a remote environment
- Positive attitude and problem-solving skills
- Willingness to work in shifts (if required)
Preferred Skills:
- Customer service or call center exposure (not mandatory)
- Knowledge of CRM tools is an added advantage
Please keep in mind:
- All applications are reviewed thoroughly by our HR team.
- You will receive a response only if your profile is shortlisted for the next steps.
- Response times may be delayed during periods of bulk or high-volume applications.
- Make sure your resume is updated and includes your latest experience and contact details.
- If not shortlisted, your profile will be stored in our database for future opportunities.
