A University degree in Computer Science and/or equivalent experience.
Minimum 8 years of overall IT experience with minimum 6 years with Dynamics CRM 365.
Understanding of banking processes related to customer service requests and sales would be an advantage.
Understanding typical MS Dynamics CRM architecture patterns including REST services via middleware, batch processing and data models.
Effective change facilitator who thinks innovatively and acts decisively around process improvement and efficiency.
Microsoft Dynamics 365 Certification.
Experience with best practice methodologies (Scrum, Waterfall methodologies)
An excellent communicator in English, both verbal and written, capable of summarising key statements to convey understanding to technical and non-technical audiences.
